AMD Clarifies 3rd Party Cooler Warranty Policy

👤by Tim Harmer Comments 📅26.04.2018 18:41:17


The Noctua NH-D15 AM4 Special Edition


There was something of a awkward moment this week when erstwhile AMD fans on Reddit came across AMD's FAQ on warranty terms for users running retail Processor In Box Ryzen 2 CPUs. According to the then current T&C's, "The limited warranty shall be null and void if the AMD processor which is the subject of the limited warranty is used with any heatsink/fan other than the one provided within the PIB". Given a Youtube video published by AMD later that same day identified more robust cooling solutions as means of making the most out of new Ryzen features, that's pretty embarrassing.

Thankfully AMD were quick to clarify that the FAQ was in error, mainly due to it being overlooked since it was last updated 5 years ago. Guru3D reported on Tuesday that AMD were in process of updating their FAQ to reflect modern use norms.

Today AMD updated their [urlhttps://support.amd.com/en-us/search/faq/147]PIB Warranty FAQ[/url], making it far more accepting of approved 3rd party coolers.

Is the warranty for my AMD Processor-in-a-Box (PIB) still valid if I use a different heatsink/fan (HSF) other than the one provided in the PIB?

Yes, provided that the selected HSF, when properly installed and used, supports operation of the AMD processor in conformance with AMD’s publicly available specifications. Use of HSF solutions determined by AMD as incapable of such performance or which are determined to have contributed to the failure of the processor shall invalidate the warranty.


It would nice great for AMD to publish a list of approved coolers and give consumers another level of peace-of-mind, but the takeaway should be that you're okay to use coolers appropriate for the task and level of overclock. They may still frown on running a 4.5GHz overclock on a literal block of aluminium; that misjudgement aside however, you should be covered.

SOURCE: Guru3D

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