ASRock responds to the growing concerns over AMD Ryzen 9000 CPU-related issues arising on Reddit, most of which are about the AMD Ryzen 9800X3D processor dying with ASRock's X870 motherboards. A growing number of reports indicate that AMD's Ryzen 9800X3D processors are failing at an unusually high rate, with many cases occurring on ASRock motherboards. The issue has caught the attention of both AMD and ASRock.
Users across various forums and social media platforms have posted on Reddit that their AMD Ryzen 9800X3D CPUs are failing in different ways. Some units arrive dead on arrival (DOA), while others cease functioning after hours, days, or even weeks of use. Failures have occurred both during active usage and during system boot attempts.
Although ASRock motherboards are frequently mentioned in these reports, it is unclear whether the issue is specific to ASRock hardware, an inherent problem with the AMD Ryzen 9800X3D itself, or a combination of both. Today, ASRock has acknowledged the reports and released an official statement and resolution which you can read below.
Press Release
ASRock, a global leader in motherboards, graphics cards, mini PCs, power supplies, and gaming monitors, has observed reports on Reddit from users experiencing unexpected boot issues and error codes when using ASRock AM5 motherboards paired with minority proportion of AMD Ryzen™ 9000 series processors. To enhance user experience, ASRock promptly released the latest 3.20 Beta BIOS for its AM5 series motherboards, further improving AMD Ryzen™ 9000 series processors boot issues.
Users can download and install the BIOS from the official ASRock website or use the BIOS Flashback function on their motherboard for a quick update. ASRock also promises to continue enhancing the compatibility of its products.
For the latest AM5 motherboard BIOS (ongoing updates), please visit the ASRock official website: https://www.asrock.com/support/index.asp?cat=bBIOS
Users can download and install the BIOS from the official ASRock website or use the BIOS Flashback function on their motherboard for a quick update. ASRock also promises to continue enhancing the compatibility of its products.
For the latest AM5 motherboard BIOS (ongoing updates), please visit the ASRock official website: https://www.asrock.com/support/index.asp?cat=bBIOS
