MSI extends its warranty to 13th Gen and 14th Gen Intel Core processors on its gaming desktop lineup and will proactively address instability issues. This is to address the ongoing instability issues with the 13th and 14th Gen Intel Core processors.
MSI has already released a BIOS update for Intel Core 13th Gen and 14th Gen desktop processor instability. The new Intel CPU Microcode 0x125 update is now available for MSI's Intel 700 and 600 Series motherboards.
Press Release
In response to Intel's recent statement regarding reports of instability in certain 13th and 14th-generation desktop processors, MSI has taken swift action and collaborated closely with Intel to mitigate the impact on our customers. Upholding our commitment to high-quality product design, MSI has promptly released a BIOS update to address these concerns and alleviate consumer worries. In addition, we are extending the warranty for affected desktop processors by two years, ensuring that our customers can continue to use MSI products with confidence.
Customer satisfaction has always been MSI’s top priority. We remain dedicated to enhancing service quality and product design to provide our customers with the best possible experience. If you have any questions, please contact your local customer service center. Stay tuned for further updates.
For more updated information, please go to Intel Community via the links below.
In response to Intel's recent statement regarding reports of instability in certain 13th and 14th-generation desktop processors, MSI has taken swift action and collaborated closely with Intel to mitigate the impact on our customers. Upholding our commitment to high-quality product design, MSI has promptly released a BIOS update to address these concerns and alleviate consumer worries. In addition, we are extending the warranty for affected desktop processors by two years, ensuring that our customers can continue to use MSI products with confidence.
Customer satisfaction has always been MSI’s top priority. We remain dedicated to enhancing service quality and product design to provide our customers with the best possible experience. If you have any questions, please contact your local customer service center. Stay tuned for further updates.
For more updated information, please go to Intel Community via the links below.
Warranty Policy for Intel® Boxed and Tray Processors
Additional Warranty Updates on Intel Core 13th/14th Gen Desktop Processors
