ARCTIC releases a statement regarding a pricing error during its anniversary promotion on its Amazon store. ARCTIC also announces an extension of the said promotion. The anniversary promotion offers select ARCTIC products at an attractive discounted price. Unfortunately, a pricing error had occurred on an existing promotion. To rectify the issue, ARCTIC will be refunding Amazon customers and extending the anniversary deals.
Where did the error occur?
The error occurred over the ARCTIC Store on Amazon. Temporarily, the prices for the Liquid Freezer III and Freezer 36 series did not match the promotional prices intended.
What if you overpaid?
Customers who did not receive the promotional price, over the ARCTIC Store on Amazon, when purchasing these products will automatically receive a refund for the overcharge difference.
Its very important to us that everyone benefits equally from our Thank You campaign. We sincerely apologise for this mistake and will do everything to make amends. Our customers and their trust in us are of utmost importance to ARCTIC.
- Magnus Huber, CEO
- Magnus Huber, CEO
Extension of the anniversary deals
ARCTIC apologises to all its customers who were unable to purchase the products at the promotional price due to this pricing error. To rectify this error, ARCTIC has decided to extend the anniversary deals for the Liquid Freezer III and Freezer 36 product lines for at least two more months.
Visit the 23 Years ARCTIC Anniversary page here.
